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8x8 - Sending an SMS/MMS Message

8x8 - Sending an SMS/MMS Message

In 8x8 Work, you can send and receive SMS/MMS messages from your work extension.

NOTE: Not all extensions are SMS enabled. If you think you are supposed to have this functionality, but do not, please contact your supervisor to request the SMS feature be added to your 8x8 account.

  1. Open Work (your extension) from My Applications

    image-20250219-210008.png
  2. From your extension Work portal, click Messages

  3. Click the new message button  and select Text Message

    image-20250219-205942.png
  4. From the Text Message dialog, enter the phone number and then select Add

  5. This will bring up the chat/text window. In the field Type a message, enter the text you would like to send and click the Send arrow.

  6. You can use the paperclip to add an attachment such as a photo to send an MMS.

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