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iPhone: Cannot Get Mail, the connection to the server failed.
iPhone: Cannot Get Mail, the connection to the server failed.
If you have set up your Mueller email via exchange, and are sure all your settings are correct.
Part I: Removing your Mueller Exchange Account
- Go to Settings
- Go to Mail
- Go to Accounts
- Select your Mueller Email Account
- Select Delete Account
- Turn your phone off then back on again.
Part II: Adding your Mueller Email Account under Other
- Go back to Settings
- Go back to Mail
- Go to Accounts
- Go to Add Account
- Select other from the list
- Select Add Mail Account
- Enter your information as follows
- Name: Your Name
- Email: firstname.lastname@muellerreports.com
- Password: your password for your email account
- Description: a description of your email address
- Hit Next
- Select IMAP at the top
- Enter your information as follows:
- Name: Your Name
- Email: firstname.lastname@muellerreports.com
- Description: a description of your email address
Incoming Mail Server
- Host Name: email.muellerreports.com
- User Name: first.lastname@muellerreports.com
- Password: your password for your email account
Outgoing Mail Server
- Host Name: email.muellerreports.com
- User Name: first.lastname@muellerreports.com
- Password: your password for your email account
- Hit Next
- Wait for it to Verify
- Hit Save
- You're Done!
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