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QA Agent Setup Guide Template For New Users

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Please follow these steps in order!

Here is a checklist for each step. When you’ve completed the step, please check it off.

If you run into any issues along the way, please reach out to [TS agent here] and include the link to this page. We will assist you as soon as possible!

Steps:

  • Access Outlook Email and other Microsoft 365 Apps

These instructions are designed for first time users logging into web based Microsoft 365 apps such as outlook, teams, excel, etc.

OVERVIEW OF STEPS:

  1. Visit office.com

  2. Sign in with credentials provided by manager. Typical username format is usually firstname.lastname@muellerreports.com

  3. Create new password.

  4. Provide additional information such as phone # for multifactor authentication (MFA)

Step #1

Step #2

Step #3

Step #4

  • Setup Login for Mueller Enterprise

These instructions are designed for users logging into Mueller Enterprise for the first time.

Prerequisites:

  • Username has been provided by manager

  • Mueller Outlook Email has been set up in advance

  • Google Chrome browser is installed as other browsers such as Microsoft Edge can cause issues

OVERVIEW OF STEPS:

  1. In a Google chrome browser, visit https://www.mueller-inc.com/webui/login and click forgot password

  2. Type in your username and click “REQUEST NEW PASSWORD” (username format is normally the same as Mueller email i.e. firstname.lastname@muellerreports.com however, please confirm with your manager

  3. Check Outlook email, click the password reset link, and follow the instructions to create a new password.

  4. Login with your newly created password.

  5. You may be prompted to select a verification method with either your email or phone number. Whatever method you choose, enter in the verification code that is sent after and you’re all set!

STEP #1

STEP #2

STEP #3

STEP #4

STEP #5

  • Myriad Access (FOLLOW THIS STEP ONLY IF NEEDED. CONFIRM WITH MANAGER IF NECESSARY)

These instructions are designed for first time users logging into Myriad

OVERVIEW OF STEPS:

  1. Visit https://www.myriadexchange.com/register/?return_url=%2fEMI%2fMuellerInspections%2fPersonnelManagement%2f and sign in with credentials provided by manager. Typical username format is usually firstname.lastname@muellerreports.com

  2. Create new password.

  3. You should now be all set with Myriad!

STEP #1

STEP #2

STEP #3

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