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Warning

WARNING : You must have at least 1 case assigned to you in order to login for the first time. Please contact your Training Coordinator if you do not yet have a case.

Step-by-step guide

  • Locate the Phoenix app and open it

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  • Select Login

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  • Enter your Mueller email address, and your existing password for Mueller Enterprise/Mueller Email site

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  • Press Login

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  • You're Done!


Note if you receive an error when you try to login, please ask yourself the following:

  1. What username are you typing in?

Your username should follow this format: firstname.lastname@muellerreports.com

Info
Make sure you sync your data regularly as to not lose any important information.

Common Misspellings:

There are 2 ‘L’s and 2 'R’s in MuellerReports

Make sure you are spelling “Mueller” and not “Muller” or “Meuller”

There is a period between your first and last names in your email address

2. Are you typing your password in correctly?

Info

Common issues:

Is Caps Lock on?

Are you using an old password?

3. Has your training coordinator confirmed they have assigned you a case?

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Common issues:

You must have at least 1 case assigned to you in order to login for the first time. Please contact your Training Coordinator if you do not yet have a case.


If you have run through the above and are still unable to login, please try resetting your password with the linked instructions :