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Business Edition
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Note that the Default Caller ID is 7166914344 |
While using the dial in the Phone app, click on the down arrow (far right) and then select the available caller ID that you would like to present to the person you are calling.
After selecting a number, you will be presented with the option to make this change from one call or to make it permanent until you change it again.
One-time Caller ID = caller ID is presented for the next call only
Remember Caller ID = present this number until it is changed
In all editions, when selecting the Default Caller ID, you will not be asked to select one-time or remember. It will always be the default unless you select a non-default and then you will have a choice.
Agent Edition
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Note that the Default Caller ID is 7166914344 |
While using the phone tab in the Agent Panel, click on the down arrow (far right) and then select the available caller ID that you would like to present to the person you are calling.
After selecting a number, you will be presented with the option to make this change from one call or to make it permanent until you change it again.
One-time Caller ID = caller ID is presented for the next call only
Remember Caller ID = present this number until it is changed
In all editions, when selecting the Default Caller ID, you will not be asked to select one-time or remember. It will always be the default unless you select a non-default and then you will have a choice.
Communicator GO App
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Note that the Default Caller ID is 7166914344 |
While using the Communicator GO app, select the More (bottom right)
Then select Dashboard
Then select Choose caller id
NOTE: The current selected caller id will be listed here. If it says Default, that it the company main local number.
Select the appropriate caller id from the list of available numbers.
NOTE: If you require a different one, not available to you, please contact Technical Support to have the appropriate number added to your extension.Choose the appropriate duration. Always will make the change permanent until it is changed again. One-time will be for the next placed call only.
In all editions, when selecting the Default Caller ID, you will not be asked to select one-time or remember. It will always be the default unless you select a non-default and then you will have a choice.
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