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THE INSTALLER MUST BE RAN AS ADMINISTRATOR - to run as administrator, you can right click the downloaded file and hit Run as Administrator
Windows: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
Mac: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
You can hit yes and accept all the default options
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