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Key

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  1. Hit Ctrl+Alt+Del on the keyboard

  2. Hit Change a Password

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  3. Enter your old password (current), followed by your new password twice and then click the Arrow button or press Enter on your keyboard to update your password

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Remote Desktop User

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  1. Press Ctrl+Alt+End (Not the "Delete" key, must be the "End" key)

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  2. Select Change a password

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  3. Enter your old password (current), followed by your new password twice and then click the Arrow button or press Enter on your keyboard to update your password

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Citrix User

Via Web Site

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  1. If you are a remote user, you must first connect to the VPN

    REMINDER: The VPN process will force a password change if it has already expired.

  2. Open Chrome and browse to https://remote.mueller-inc.com

  3. Login using your Mueller credentials

  4. Once logged in, click on the gear (top right) and select Account Settings

  5. From the Setting screen, click on Change Password and then follow the prompts to change your password

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  6. Click OK to complete the password change.

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  1. Click on the down arrow in the Citrix tools

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  2. Click on Ctrl+Alt+Del button

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  3. Select "Change a password..." from the list

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  4. Enter your old password (current), followed by your new password twice and then click the Arrow button or press Enter on your keyboard to update your password.

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Info

Password Rules

Mueller Password Rules

  • Password must be changed every ninety (90) days

  • Passwords must be at least eight (8) characters in length

  • Password must contain characters from three of the four following categories

    • Upper case letters (A....Z)

    • Lower case letters (a...z)

    • Numbers (0...9)

    • Special Characters (!...+)

  • Passwords cannot be reused

  • Passwords may not contain any part of a users name or username

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