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1.) Click the windows search bar/windows icon and type in "rdp" (without quotes). The "Remote Desktop Connection" option should appear and be highlighted. Hit the enter key or click the highlighted area to open up the RDP application.Image Removed

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2.) Hit "Show Options"Image Removed

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3.) Change to the "Display" tab. Assuming you're using two monitors, check the "Use all my monitors for the remote session" box.Image Removed

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4.) For "Computer", enter your computer name. For User name, enter "mueller\" followed by your computer username (with no space in between.) Then hit "Connect".Image Removed

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Info

If you don't know your computer name, type "computer name" in your bottom start menu and click where it says "View your PC name". Note that this needs to be done on your work computer, not the computer you're remoting in from.

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Should come up with something like this : Image Removed


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5.) Back to connecting. After entering your computer name and username,  enter your computer login password. You can hit "Remember me" but it may not remember you. Hit OK.Image Removed

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You should be all set! If there are any issues after following these steps, please feel free to submit a tech support ticket at helpdesk.muellerreports.com.

Infonote

Please note, if you have a Mac, you'll need to download the following https://apps.apple.com/us/app/microsoft-remote-desktop/id1295203466?mt=12

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