If you are having issues with your headset in Citrix follow these steps as a workaround.This article is for remote users that are troubleshooting headset issues in Citrix.
Instructions
- The first thing you can try is to check if the headset is actually picking up anything. Make sure the blue light on the headset is on.
Then go to the bottom right hand of your Citrix window and right click on the speaker icon. Then click on "Playback Devices"
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If you are still having issues, contact technical support.
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