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2.) Hit "Show Options"


3.) Hit the "Advanced" tab then hit "Settings…" under Connect from anywhere

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4.) Under "Connection settings", select the radio button for adding your own RD Gateway server settings. Under server name, enter MS-2019RDG3.muellerservices.local. Then, make sure the "Bybass RD Gateway for local addresses" box is unchecked. Hit OK.

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5.) Go back to the "General" tab. For "Computer", enter your computer name. For User name, enter "mueller\" followed by your computer username (with no space in between.) Then hit "Connect".


64.) For the RD Gateway Server Credentials, enter "mueller\" followed by Enter your computer login username with no space in between. Then, enter your computer password. You can check the "Remember me" box, but it may not actually remember you.

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7.) Enter your computer login password. Once again, you can hit "Remember me" but it may not remember you. Hit OK.


85.) You should be all set! If there are any issues after following these steps, please feel free to submit a tech support ticket at helpdesk.muellerreports.com.

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